We are the first and the only online wine shop to offer guaranteed Free Shipping to Belgium, France*, Italy*, Portugal and Spain* (Peninsula and Balearic Islands).
*Excluding Canary Islands, Ceuta, Melilla, Corsica, Sardinia and Sicily.
Free Shipping to Austria, Germany, Holland and Luxembourg from 12 bottles.
What is included in the price of transport of my wine order from the ILOVEWINE wine shop?
The rates include:
Packaging: Protected cases especially designed for wine bottles.
Transportation: Of your purchase.
Insurance: Against loss or breakage.
VAT: In the areas where VAT is applicable.
What if I'm not home when the courier calls?
The courier will contact you to arrange delivery.
What happens if a bottle breaks during transportation?
Contact us at email@example.com to replace damaged wine bottles or other products you have ordered and we will send a new a replacement.
If you receive the order and you suspect that it may be damaged, do not accept the order, please contact us at firstname.lastname@example.org to replace damaged wine bottles or other products you have ordered.
Do I have to pay the courier anything?
No, transport is included in the order price.
(For Andorra, Canary Islands, Ceuta and Melilla, Norway and Switzerland see additional import duties and local taxes)
How long will it take to receive my order?
Mainland Spain: 1 to 2 days. Balearic Islands: 2 to 5 days.
Canary Islands, Ceuta and Melilla: 7 to 12 days. Portugal: 2 to 3 days.
Austria, Belgium, France, Germany, Great Britain, Holland, Italy, Ireland, Luxembourg and Monaco: 5 to 8 days.
Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland,
Hong Kong, Japan and Singapore: 7 to 12 days.
Australia, Canada, China and USA: About 2 weeks.
(Shipped the next working day after the service has been contracted)
If you need assistance, please do not hesitate to contact us: